Job was done in a professional and timely manner, there were able to find the reason why my washer stopped working, after that they explained some details how to avoid problems in the future.
I did not have to wait a long time for the technician to come, my washer would not start, had lots of dirty laundry, no clean socks left. He came, knew exactly what went wrong. In half an hour I was using my washer. I never used them before, but now I will, because they saved me time and hassles.
I have apartment unit buildings with different appliances in them from washers, dryers and others, and things always happen there from time to time, when tenants do not take good care of them, I called this company on many occasions, was very surprised with how fast and professional they are when they handle the service calls. Their technicians are so knowledgeable about all the issues, that is very rare nowadays. I even asked them things that do not relate to their job and they still knew the answer. Will not call anybody else, just them, because we have good working relationship.